It’s your Data...

Privacy policy

Effective date as of [01-JAN-2025]

noink ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://www.noink.me (the "website"), use our services or the noink RWD platform (the "platform").

1. Who We Are

noink is a digital health platform designed to support real-world data (RWD) capture, structured patient engagement, and modern clinical workflows for CROs, therapeutics companies, healthcare systems and individuals. noink is a product created by DSST Limited, a company registered in the UK.

If you have any questions about this policy, contact us at: info@noink.me.

2. What Information We Collect

We may collect the following information:

1. Personal Information
   • Name email address, job title, and organisation (if provided)
   • Communication preferences and messages (e.g., when requesting a demo or signing up for updates)
     
     
2. Usage Data
   • Pages visited, links clicked, time on page
   • IP address, browser type, operating system
   • Health data entered and sourced from user with appropriate consent
     
     
3. Cookies and Tracking
   We may use cookies and similar technologies to enhance your experience and gather analytics. You can adjust your cookie settings at any time in your browser.

3. How We Use Your Data

We use collected data to:

• Respond to enquiries and demo requests
• Improve site functionality and user experience
• Send newsletters or updates (with your consent)
• Maintain security and detect fraudulent activity
• Comply with legal and regulatory obligations

4. Legal Basis for Processing (UK and EU GDPR)

We process personal data under the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for a specific purpose
• Contractual necessity: To fulfil service agreements and business contracts
• Legitimate interest: To improve our services and communications
• Legal obligation: Compliance with laws and regulations

5. How We Share Your Data

We do not sell or rent your personal data for advertising. We may share data with:

• Service providers: Companies that help us with website hosting, IT security, analytics, and communication
• Business partners: For contractual and operational purposes
• Analytics platforms: To improve our services and communications
• Legal or regulatory authorities where required by law
• Third parties: In connection with mergers, acquisitions, or business transactions

All third parties must adhere to strict data protection standards.

6. Data Retention

We keep personal data only as long as necessary for the purposes outlined in this policy, in accordance with legal and regulatory requirements. Retention periods vary based on the nature of the data and our obligations.

7. Your Rights

If you are based in the UK, EU, or other applicable regions, you have the right to:

• Access your data
• Request correction or deletion
• Withdraw consent at any time
• Object to processing
• Lodge a complaint with a supervisory authority

To exercise your rights, contact info@noink.me. noink is registered as an authorised data controller with the Information Commissioner’s office (https://ico.org.uk/) in the UK, as per the UK Data Protection Act 2018.

8. International Transfers

If we are required to transfer your data outside the UK or EEA, we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs), to ensure compliance with data protection laws.

9. Security

We apply appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, or loss. For more detail, see our Data Security and Compliance page.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website.

11. Contact

For any privacy-related questions, contact our Data Protection Officer at info@noink.me. Alternatively, you can contact us here.